Defending the status quo.
- "That will never work."
- "... That said, the labor laws make it difficult for us to do a lot of the suggestions [you] put out. And we do live in a lawsuit oriented society.""
- "Can you show me some research that demonstrates that this will work?"
Check out the above and all of the real-life quotes on Seth Godin's Blog about top ways to defend the status quo.
How many of these have you heard?
Tip: When you hear any one of these, ask this question:
"Tell me specifically what information you have that supports why that won't work in this situation?"
a. Sometimes there is enough evidence to show that certain changes can't be productively initiated at a specific time and place. Hope is not a strategy.
b. If there is insufficient evidence, then ask the question "If you were in charge--and had to do it--what would you do to make "it" happen anyway?"
Tip: Help the individual(s) begin to focus on solutions instead of problems.